FAQ

Ma Order B2B Buying Portal is an online platform designed to streamline the procurement process for our customers, making it more efficient and convenient.

To access our portal, you need to be onboarded and vetted as customer. Thereafter our team will send you a link to register and create an account. Once registered, you can log in using your credentials.

Contact our team today!

Registration and basic access to the portal are free. However, we offer other services and plans with additional benefits. Get in touch with our sales team for further details.

Our portal hosts a wide range of products and brands. From convenience retail to hospitality we have all the necessary FMCG, Food, Baked Goods and Non-Food items available for purchase. Simply use our search and filter options to find what you need.

You can search by entering keywords, categories, or specific brand names in the search bar. Additionally, you can use advanced filters to narrow down your search results based on price, location, and other criteria.

Yes, you can. Once you find a product that meets your needs place orders directly through the portal.

We take security seriously. Our portal uses encryption and other security measures to protect your data and transactions. However, it's important to exercise caution and follow best practices when conducting business online.

If you need assistance or have any questions, you can contact our customer support team through the "Contact Us" section on our website. We're here to help you with any issues or inquiries.

Unfortunately not at this stage but we are working on it. Watch this space.

The accepted payment methods may vary depending on the customer. Common payment options include bank transfers, on account , credit/debit card and mobile money.

A full KYC check is required apply for credit terms, once registered please reach out to our customer support team who will be able to assist.

Yes, our portal is mobile-responsive, allowing you to access it on smartphones and tablets. You can use our platform on the go for all your B2B procurement needs.